Curso
Nombre
Managing Water Organisations
Organizador
UNESCO-IHE Institute for Water Education
Direccion
Westvest 7
2611 AX Delft The Netherlands
E-Mail de contacto
info@unesco-ihe.org
Telefono
31 (0)15 215 1715
Fax
31 (0)15 212 2921
Grupo destinatario
Young and mid-career professionals
Duracion
3 weeks
Idioma
english
Informacion del curso
This short courses prepares participants for positions of leadership in water sector and utility management, providing the essential elements within the field of organisational and change management. It considers managerial and change management aspects of organisations in transition and will give a practical insight into concepts, tools and systems.
The syllabus covers topics such as: Organisational perspectives; organisations and institutions, institutional analysis; organisational behaviour, organisational structure, the behaviour of people in organisations and the behaviour of organisation. Understanding change; concepts of change, models of change, drivers for change, categories of change (including tactical and strategic), barriers / resistance, managing the process of change. Human resources management, organisational culture, leadership and management style, teamwork, influencing, change and stress. Systems for change, total quality management, management information systems.